LEGAL REFERENCE

0you par Aapki Raza-e-Mandi ka Bahao

Jab aap 0you par account khol-te ho, aapka personal aur financial data hamari sabse ziyada priority hota hai. Ye privacy policy samjhata hai ke hamara data collection, storage...

Data encryption standardJazzCash, Easypaisa ke saath secure linksClear data deletion rulesAccount verification process

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Hamara Privacy Statement

0you mein aapke personal information—name, email, phone, address—sirf account verification aur payment processing ke liye collect hote hain. Hum aapka banking data (JazzCash, Easypaisa, SadaPay aur Raast transaction IDs) encrypt karte hain aur third parties ko share nahi karte jab tak local qanoon na maange. Cookies aur analytics sirf aapki lobby browsing patterns samjhne ke liye use hote hain, na ke advertising

resell ke liye. Jab aap account band karte ho, hamara data deletion policy 30 din mein aapki personal files ko remove karta hai. Pakistan mein supported ilaqon mein, aap apne data ko access, correct ya delete karne ke liye support se contact kar sakte ho. Hum international data transfers nahi karte.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PUCHEIN HAMSE

Privacy ke Saath Help Kahan Milti Hai

Team online

Live Chat Support

Aapke privacy questions ke liye hamara team 24/7 available hai. Data deletion, cookie settings, aur account security ke baare mein poochiye—instant jawab payen.

Privacy Email

[email protected] par likhen aur formal data-access requests bhejen. Hum 10 business days mein reply karti hain aur PDF mein aapka complete data report bhejti hain.

Account Settings

0you lobby mein 'My Account > Privacy Settings' par ja kar apne cookies, email preferences aur data collection opt-outs manage kar sakte ho, bina account band kiye.

KYUN BHAROSA KAREN

Hamara Security aur Transparency

SSL Encryption

Har transaction—JazzCash se Easypaisa tak—256-bit encryption ke sath protected hai. Jab aap deposit ya withdrawal karte ho, aapka banking details hamari servers par open nahi hote.

Local Data Storage

0you ke servers Pakistan ke approved data centers mein stored hain. Hum aapke financial records ko bahar nahi bhejte aur local regulations follow karte hain.

Payment Partner Audits

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamari direct partnerships mein data-sharing agreements certified hain. Unka compliance hamari compliance hai.

Cookie Transparency

Aapke account par first-party cookies sirf session management ke liye set hote hain. Third-party advertising cookies hamara policy allow nahi karta.

Annual Privacy Review

Hamara policy har saal updated hota hai aur visitors ko email se notify kiya jata hai agar koi material change ho. Aap notice ke baad 30 din mein opt-out kar sakte ho.

Data Breach Protocol

Agar kisi ki personal data compromise ho, hum 48 hours mein affected users ko inform karti hain aur regulatory authorities ko report deti hain.

Kyu Hamara Privacy Policy Alag Hai

Pakistan-First Storage	Bahut saari sites aapka data Singapore ya Hong Kong mein rakhti hain. Hum Pakistan mein rakhte hain—aapke local laws apply hote hain.
No Ad Network Sales	Google Analytics ya Facebook Pixels se hum sirf anonymized lobby metrics leta hoon, na ke aapka ID. Advertising networks ko koi name, phone, ya address nahi jata.
JazzCash aur Easypaisa Direct Links	Bahut sites aapka payment data middle-man services through pass karte hain. 0you directly JazzCash, Easypaisa aur Raast se connect karta hai—ek layer kam.
30-Day Full Deletion	Account band karte hi 30 din mein hum aapka sab personal data delete kar dete hain. Kuch sites archive indefinitely rakhti hain.
Manual Withdrawal Verification	SadaPay transactions ke liye hum automatic verification use karte hain, na ke extra documents maangte, jab tak khud qanoon na kahe.
Transparent Cookie List	Account mein aap dekh sakte ho exactly kaunse 8 cookies set hain, un ka purpose, aur in-line opt-out buttons.
No Login Tracking on Third-Party Sites	Jab aap 'Sign in with 0you' kisi partner site par use karte ho, hum us site ko aapka lobby behavior track nahi karne dete.

Privacy Policy ke Core Elements

Account Verification Standard

Account open karte time, CNIC ya passport scan lena padta hai. Hum ye 30 din baad delete kar dete hain jab withdrawal clear ho jaye.

Session Data Retention

Login history aur lobby activity logs 90 din tak rakhte hain. Baad mein automatically purge ho jaate hain unless withdrawal dispute pending ho.

Payment Method Encryption

JazzCash, Easypaisa, SadaPay aur Raast reference numbers encrypted hote hain. Stored card numbers, PINs, ya OTPs hamara system mein save nahi hote.

Withdrawal Audit Trail

Har withdrawal request mein timestamp, IP address aur device ID log hote hain. Ye data fraud detection ke liye 180 din rakhte hain.

Marketing Communication Opt-Out

Email ya SMS promotions ke liye aap account settings se unsubscribe kar sakte ho. Hum opt-out preference 24 hours mein honor karti hain.

IP and Device Fingerprint

Security ke liye, login aur withdrawals par aapke device fingerprint match hota hai. Naya device use karne par email verification request ayega.

Privacy ke Bare Mein Zyada Sawaal

Account closure ke baad, hum 30 din mein aapka sab personal information—CNIC scan, phone number, verified address—permanently delete kar dete hain. Payment records sirf tax aur compliance ke liye 7 saals tak archive hote hain, baki sab kuch gone.

Nahi. JazzCash aur Easypaisa se hum sirf transaction confirmation aur amount decimal rakhte hain. Full payment method details (balance, PIN, transaction sequence) unhe local bank par encrypted rehta hai. Hamara server par aapka fund movement ka sirf summary visible hota hai.

Na. Hamari cookies sirf aapka session ID (login state) rakhti hain aur lobby preference (dark mode, etc.). Hum kaheen bhi login-time data ya game-play frequency third parties ko nahi bechte. Sirf anonymized lobby statistics analytics platforms ko jaate hain.

Hum 48 hours mein email se aapko inform karti hain. Baad mein, aap apna password change kar sakte ho, aur hum affected withdrawal transactions ko free reversal de sakte hain. Police ko also report karte hain agar qanoon mein compulsion ho.

SadaPay aur Raast dono Pakistani payment networks hain, isliye extra local data protection rules apply hote hain. Hum in-se aapka IBAN aur account holder name sirf withdrawal ke time share karte hain, verification mein. Baad mein purge ho jata hai.

Promotions sirf aapke registered email par jaate hain. Hum phone numbers SMS ke liye nahi use karte unless aap explicitly opt-in karo. Kabhi bhi 'Unsubscribe' button se opt-out kar sakte ho aur 24 hours mein emails band ho jaati hain.

Account > Privacy Settings mein aap cookies clear kar sakte ho, marketing emails off kar sakte ho, session timeout adjust kar sakte ho, aur aapka data access request submit kar sakte ho. Ye settings real-time apply hote hain, account reopen na karna pade.